Privacy Policy

Last updated July 17, 2026

This Privacy Policy explains how Rezzy (“we”, “us”) collects, uses, and protects personal information when you use letsrezzy.com and the Rezzy booking software (the “Service”). We keep it plain and collect only what we need to run the Service.

Two kinds of people, two roles

Rezzy sits between two groups:

• Studio owners who sign up for a Rezzy account. For their account data, Rezzy is the data controller.
• Clients who book appointments with a studio through Rezzy. For that booking data, the studio is the controller and Rezzy is its processor — we handle it on the studio’s behalf. If you’re a client with a question about your data, please contact the studio you booked with.

What we collect

• Account information — your name, email address, password (stored hashed), business name, and the settings you enter.
• Booking information — when a client books, we store the details they provide: name, email, phone number, chosen service, and appointment time, so the studio can serve them and we can send confirmations and reminders.
• Payment information — paid plans are processed by Stripe. We don’t see or store full card numbers; Stripe handles payment data under its own privacy policy. We keep a customer and subscription identifier and your plan status.
• Technical information — basic logs such as IP address, browser type, and timestamps, used for security and to keep the Service running.
• Cookies — a small number of essential cookies, for example to keep you signed in. We don’t use advertising trackers.

How we use information

We use personal information to:

• Provide and operate the Service, including creating booking pages and managing appointments.
• Send transactional email on a studio’s behalf — booking confirmations, reminders, reschedule and cancellation notices, and calendar invites. These are not marketing emails.
• Process payments and manage subscriptions.
• Provide support, prevent abuse, and keep the Service secure.

We do not sell personal information, and we don’t use client booking data for our own marketing.

Who we share it with

We share information only with service providers that help us run Rezzy, under agreements that require them to protect it:

• Stripe — payment processing.
• Resend — sending transactional email.
• Google — if a studio connects Google Calendar, we sync bookings to and read busy times from their calendar, with their permission and only while connected.
• Our hosting provider — to run the servers and store data.

We may also disclose information if required by law or to protect people’s rights and safety.

Client-facing email

A studio’s booking confirmations and reminders to their own clients are always available regardless of plan — we never gate client-facing email. These messages are transactional, not marketing.

Data retention

We keep your data while your account is active. Downgrading a plan never deletes data. If you close your account or ask us to delete your data, we’ll remove it within a reasonable period, except where we must keep records to meet legal or accounting obligations.

Security

We protect data with encryption in transit (HTTPS), encrypt sensitive stored credentials, and limit access to what’s needed to operate the Service. No system is perfectly secure, but we work to keep your information safe.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, or to object to certain processing. To exercise these rights for your Rezzy account, email hello@letsrezzy.com. If you’re a client of a studio, contact that studio, which controls your booking data.

Children

Rezzy is for businesses and isn’t directed to children under 18. We don’t knowingly collect data from children.

Where data is stored

Rezzy is operated from the United States, and information is processed and stored there. If you access the Service from elsewhere, you understand your information will be transferred to the US.

Changes to this policy

We may update this policy from time to time. We’ll change the date above and, for material changes, take reasonable steps to let you know.

Contact

Questions about privacy? Email hello@letsrezzy.com.