The Rezzy manual
Guides
Short, step-by-step walkthroughs for everything your front desk does in Rezzy, from first service to full calendar.
Booking
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Set up your services
Add what you sell, how long it takes, and what it costs. Or paste your website address and let Rezzy fill it in for you.
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Set your hours
Tell Rezzy when you work and it works out the open slots for you. Weekly hours, days off, holidays, and how much notice you need.
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Set up your booking page
Add your services, set your hours, and share the link clients book through. Live in about ten minutes.
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Create a booking for a client
How to book a client in over the phone or at the front desk with Rezzy's Schedule flow: pick the service, date, and time, all in under a minute.
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Book a standing appointment
Book a regular in once, every 2, 4, or 6 weeks, and Rezzy schedules, confirms, and reminds every visit.
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Connect Google Calendar
How to connect Google Calendar to Rezzy: bookings appear on your calendar, busy events block your booking page, and double-bookings can't happen.
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Put booking on your website and Google
Embed the booking widget on your own site and add your booking link to your Google Business Profile.
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Get your own website
Turn on your studio website, pick a look, write a few lines, and publish. Your services, prices and hours fill in on their own.
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Complete, cancel, or no-show a booking
What each booking action does, which emails go out, how deposits behave on cancellations and no-shows, and how cancellation reasons get recorded.
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What clients can do on their own
The emails clients get, the manage link that lets them reschedule or cancel themselves, and the reminders that cut no-shows.
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Block time off
Carve a hole in your schedule in two clicks: lunch, an errand, or holding a slot for a VIP. Nobody can book over it.
Clients
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Add a client and keep notes
How to add walk-ins and phone contacts to your Rezzy client book, and keep every note, visit, and email on one timeline that builds itself from bookings.
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Import your client list
Bring your client book from Fresha, Square, Booksy, Vagaro, or any spreadsheet. Map the columns, import, undo within 7 days if needed.
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Rebook lapsed clients
Find clients who are overdue for a visit with the Needs rebooking view, and win them back with one nudge.
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Email a client
Send one client a message from their page in Rezzy. It lands on their timeline, so the next person at the desk knows it was sent.
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Keep track of follow-ups
How to track client follow-ups in Rezzy: per-client tasks with due dates, collected in one list on your dashboard, so nothing you promised a client slips.
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Export your client list
Download your whole client book as a CSV in one click, on any plan. Your list is yours: no lock-in, ever.
Payments
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Take deposits or full payment
Require a card on file, a deposit, or full prepay per service through your own Stripe or Square. Charge late-cancel and no-show fees. No commission, ever.
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Collect an unpaid balance
How to collect an unpaid balance in Rezzy: see every completed visit that still owes money, press Collect, and the client gets a secure payment link by email.
Marketing
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Ask for Google reviews automatically
Turn happy visits into Google reviews with a one-tap ask after each completed visit, and one gentle nudge a week later.
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Put your emails on autopilot
Six ready-made automatic emails, from welcome notes to win-backs and birthdays. Edit the words, flip the switch.
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Send an email campaign
A one-off email blast to a chosen audience, with merge tags, a test send, scheduling, and results you can read.
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Save and reuse email templates
How to save an email as a reusable template in Rezzy: turn your best campaign into a starting point so the next send begins pre-written, not blank.
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How marketing consent works
Who gets marketing email in Rezzy, how consent is recorded, and why text-message consent only ever comes from the client.
Team & settings
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Add team members
Invite your team and control what members can do. Team members are included in your plan, no per-seat fees.
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Change the email you sign in with
Move your Rezzy account to a new email address safely. What the confirmation link does, why the old address gets a notice, and how to cancel a change.
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Turn on dark theme
Switch Rezzy's dashboard to a dark theme, let it follow your phone's setting automatically, and keep a different look on every device.
Running the studio
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Read your reports
What each number on Rezzy's Reports page means: revenue, retention, top clients and services, and which figures deserve action this week.
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The activity feed, the bell, and the daily summary
How Rezzy tells you what happened: the full activity feed, the quiet bell dot, and one morning email with your day in it.
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Put Rezzy on your phone
Install Rezzy on your home screen from Safari or Chrome, then switch on notifications for new bookings and cancellations. No app store.
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Plans, billing, and referrals
What each Rezzy plan includes, how the 30-day trial and pause work, where invoices live, and the give-a-month referral.
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Check your studio's health
One page that checks every connection your studio depends on and tells you, in plain words, what is broken and where to fix it.
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Connect your AI assistant (MCP)
Connect Claude or ChatGPT to Rezzy and ask about your schedule, clients and numbers, or have it pencil in a booking that waits for your Send confirmation.