The Rezzy manual
How-to guides
Short, step-by-step walkthroughs for everything your front desk does in Rezzy, from first service to full calendar.
Booking
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Set up your booking page
Add your services, set your hours, and share the link clients book through. Live in about ten minutes.
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Create a booking for a client
Book someone in over the phone or at the desk with the Schedule flow, in under a minute.
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Book a standing appointment
Book a regular in once — every 2, 4, or 6 weeks — and Rezzy schedules, confirms, and reminds every visit.
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Connect Google Calendar
Two-way sync between Rezzy and Google Calendar, so double-bookings can't happen.
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Put booking on your website and Google
Embed the booking widget on your own site and add your booking link to your Google Business Profile.
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Complete, cancel, or no-show a booking
What each booking action does, which emails go out, how deposits behave on cancellations and no-shows, and how cancellation reasons get recorded.
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What clients can do on their own
The emails clients get, the manage link that lets them reschedule or cancel themselves, and the reminders that cut no-shows.
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Block time off
Carve a hole in your schedule in two clicks: lunch, an errand, or holding a slot for a VIP. Nobody can book over it.
Clients
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Add a client and keep notes
Add walk-ins and phone contacts to your client book, and keep every note and visit on one timeline.
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Import your client list
Bring your client book from Fresha, Square, Booksy, Vagaro, or any spreadsheet. Map the columns, import, undo within 7 days if needed.
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Rebook lapsed clients
Find clients who are overdue for a visit with the Needs rebooking view, and win them back with one nudge.
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Keep track of follow-ups
Per-client follow-up tasks with due dates, collected in one list, so nothing you promised slips.
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Export your client list
Download your whole client book as a CSV in one click, on any plan. Your list is yours: no lock-in, ever.
Payments
Marketing
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Ask for Google reviews automatically
Turn happy visits into Google reviews with an automatic ask the day after, and one gentle nudge a week later.
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Put your emails on autopilot
Six ready-made automatic emails, from welcome notes to win-backs and birthdays. Edit the words, flip the switch.
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Send an email campaign
A one-off email blast to a chosen audience, with merge tags, a test send, scheduling, and results you can read.
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Save and reuse email templates
Turn your best campaign into a template and start the next one pre-written.
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How marketing consent works
Who gets marketing email in Rezzy, how consent is recorded, and why text-message consent only ever comes from the client.
Team & settings
Running the studio
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Read your reports
What each number on the Reports page means, and which ones deserve action this week.
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The activity feed, the bell, and the daily summary
How Rezzy tells you what happened: the full activity feed, the quiet bell dot, and one morning email with your day in it.
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Put Rezzy on your phone
Install Rezzy on your home screen from Safari or Chrome. Full-screen app, no app store.
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Plans, billing, and referrals
What each Rezzy plan includes, how upgrading and seats work, where invoices live, and the give-a-month referral.