Contact Rezzy
Rezzy is built and run by one person, so there is no ticket queue and no chatbot standing in front of a human. Write to the address below that matches what you need and you will get a real reply, usually the same working day.
Help with your studio account
Use this for anything inside the app: a booking that will not save, hours that look wrong on your booking page, a client import that needs undoing, payments through your Stripe or Square account, billing and plan changes, or a bug. Tell us your studio name and, if it helps, paste the link to the page you were on. Every plan gets email support. Studio gets priority. Unlimited goes straight to the founder.
Questions before you sign up
Ask anything: whether Rezzy fits your trade, how moving off Fresha, Booksy, Square, or Vagaro actually works, what happens to your client list if you leave, or whether a feature you need exists yet. Answers are honest, including when the answer is that Rezzy is not the right tool for you. There is no sales call and nobody will chase you afterwards.
If you are a client of a studio that uses Rezzy
Contact the studio directly, not us. Rezzy is the software behind their booking page, so we cannot move, cancel, or refund your appointment. Your confirmation email carries a private link that lets you reschedule or cancel yourself, and it also carries the studio's own contact details.
Security and privacy
Report a suspected vulnerability to support@letsrezzy.com with "security" in the subject line, and we will confirm receipt before we do anything else. Requests about your own data, including export and deletion, are described in the privacy policy, and you can export your whole client book or delete your account yourself from settings at any time.
Is it us or is it you?
The status page shows whether Rezzy is up right now, with the last 90 days of uptime. Check it first if the app is slow or unreachable, then write to support if the bars look fine.
The company
Rezzy is a product of Tiny Labs LLC, based in Oakland, California.