Terms of Service
Last updated July 17, 2026
Welcome to Rezzy. These Terms of Service (“Terms”) are an agreement between you and Rezzy (“Rezzy”, “we”, “us”) covering your use of the Rezzy booking software and the website at letsrezzy.com (the “Service”). By creating an account or using the Service, you agree to these Terms. If you’re using Rezzy for a business, you’re agreeing on that business’s behalf.
1. The Service
Rezzy is appointment-booking and scheduling software for wellness and aesthetic studios. It gives your business a booking page, a calendar, client records, and automatic email confirmations and reminders. Paid plans add Google Calendar sync, a website booking widget, and a custom booking link.
2. Your account
- You need an account to use the admin features. Provide accurate information, keep your password secure, and take responsibility for activity under your account.
- One owner administers each business. Don’t share your credentials except with staff you authorize.
- You must be at least 18 and able to enter into a binding contract.
3. Acceptable use
You agree not to:
- Use the Service for anything illegal, harmful, deceptive, or that infringes others’ rights.
- Send spam or unsolicited messages, or use the Service to harass anyone.
- Break, overload, reverse-engineer, or gain unauthorized access to the Service.
- Resell or white-label the Service without our written permission.
We may suspend or limit accounts that abuse the Service or put it at risk.
4. Your data and your clients
- You own the information you put into Rezzy — your business details, services, and client records. We claim no ownership of it.
- You’re responsible for the personal data of the clients you collect through Rezzy, including having any consent needed to collect it and to send them booking emails. As between you and us, you are the controller of that data and we are your processor — see our Privacy Policy.
- You permit us to store and process your data as needed to run the Service — for example, to send a booking confirmation to a client on your behalf.
5. Plans and billing
- Rezzy offers a Free plan and a paid Pro plan ($49/month or $499/year). Current features and limits are shown on our pricing page.
- Paid plans are billed in advance through our payment processor, Stripe, and renew automatically each month or year until cancelled. By subscribing you authorize these recurring charges.
- You can cancel anytime from the billing portal. Your Pro features continue until the end of the paid period, and you won’t be charged again.
- Fees are non-refundable except where required by law; we don’t provide credits for partial periods.
- Prices may change; we’ll give reasonable notice before a change affects your renewal. Fees are exclusive of any taxes, which are your responsibility where they apply.
- If a payment fails, we may pause Pro features until it’s resolved.
6. The Free plan
The Free plan has usage limits, such as a monthly booking limit and a single service. Reaching a limit stops you from creating new items but never deletes or disables what you’ve already created. Downgrading from Pro to Free likewise never deletes your data — it only pauses paid features.
7. Third-party services
Rezzy works with third-party services you may connect or that we use to run the Service, including Stripe (payments), Google Calendar (calendar sync), and our email provider. Your use of those integrations is also subject to the third party’s terms, and we aren’t responsible for their services.
8. Availability
We work to keep Rezzy available and reliable, but the Service is provided “as is,” and we can’t guarantee it will always be uninterrupted or error-free. We may modify, suspend, or discontinue parts of the Service, and we’ll aim to give notice of significant changes.
9. Cancellation and termination
You can stop using Rezzy and close your account at any time. We may suspend or terminate an account that materially breaches these Terms, doesn’t pay, or is used in a way that risks harm to others or to us. When an account ends, the right to use the Service ends; you can request an export of your data first.
10. Disclaimers and limitation of liability
To the fullest extent permitted by law, Rezzy is provided without warranties of any kind. We are not liable for indirect, incidental, or consequential damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim.
11. Indemnification
You agree to indemnify and hold Rezzy harmless from claims arising out of your use of the Service, the data you put into it, or your violation of these Terms or of any law or third-party right.
12. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we’ll update the date above and, where appropriate, notify you. Continuing to use the Service after changes take effect means you accept the updated Terms.
13. Contact
Questions about these Terms? Email hello@letsrezzy.com.