Block time off

Some hours just aren’t for clients: lunch, a school pickup, or “hold Thursday afternoon, a VIP is confirming tonight.” Block them right from the calendar and your booking page stops offering them instantly.

Block it

1. On the Schedule page, click the day you’re blocking and choose Block time. (The New menu in the header does the same from anywhere.)
2. Pick who it’s for: Everyone, or one team member. (Team members block their own time.)
3. The date arrives prefilled from the day you clicked; type the times (From and To) and add a label if you want one: “Lunch”, “Dentist”, “Holding for Maria”.
4. Click Block time. Done: those slots vanish from your booking page immediately.

Two clicks and a couple of keystrokes; no settings pages involved.

What a block does

• Stops new bookings in that window, on your booking page and the widget.
• Never touches existing bookings. Block over a booked slot and both stay; the block just protects the rest of the window.
• Shows on the calendar as a gray card with its label, so the whole team sees the hole. Remove it with the ✕ and the times open right back up.
• Pushes to Google Calendar if you’ve connected it: the block appears there as a busy event, and disappears when you remove it.
• Shows in your Activity feed (and the daily summary), so you always know when someone on the team blocks time.

The gray card is the hole; bookings keep their color.

The VIP move

When a regular calls to say “hold Thursday at 2, I’ll confirm tonight,” block it with their name as the label. The slot is safe from your booking page while you wait; when they confirm, remove the block and book them in.

When not to use a block

A gap that repeats every week isn’t a block, it’s your hours: set it once in Settings → Availability and lunch is protected forever. Blocks are for the one-offs. For a whole day off, a date override (“Closed all day”) on the same settings page does it in one line.