What no-shows cost you in a year
Most owners carry no-shows as an irritation rather than a figure. Two numbers turn them into one you can act on.
How this is worked out
- The year is 52 weeks. No allowance for closures, which makes this a slight overstatement if you take real holidays.
- Late cancels count as misses. A cancellation an hour before is an empty chair with extra steps, unless you can refill it.
- Nothing is deducted for product or time saved by the client not arriving. For most appointment work the chair, the rent, and your day are already committed.
- The deposit column is what those deposits would add up to, not what you would keep. Deposits work by preventing the miss.
Do it in Rezzy
Turn the number into a deposit
Rezzy
Stop the empty chair being free
Rezzy takes a deposit at booking through your own Stripe or Square, refunds it automatically when someone cancels in time, and sends the confirmation and the day-before reminder without you touching anything.
No credit card required. Free plan, no commission on any booking.